Privacy and Data Protection

Definitions of Terms

To understand this privacy policy clearly, key terms are defined as follows.

Personal data refers to any information relating to an identified or identifiable individual that is collected and processed through our services.

Processing involves any operation performed on personal data, such as collection, storage, use, or disclosure by coachvita.

User means any individual who accesses or uses coachvita’s website and services, including subscribers and visitors.

Service indicates the functionalities and content provided by coachvita through its website coachvita.biz.

Cookies are small text files stored on the user’s device to enhance website functionality and analyze traffic patterns.

Purposes of Data Processing

coachvita processes personal data to fulfill several operational objectives:

• Managing user registrations and profile settings.
• Enabling secure, transparent donation transactions.
• Communicating news, updates, and responses to inquiries.
• Enhancing website performance and user experience.
• Maintaining website security and preventing misuse.
• Analysing visitor behavior to improve content relevance.
• Complying with legal obligations and business requirements.
• Supporting marketing efforts based on user consent.

Legal Bases for Processing

Data processing on coachvita.biz relies on the following legal grounds:

• Consent provided explicitly by the user for specific operations.
• Necessity for contract formation and performance with users.
• Compliance with legal obligations applying to coachvita.
• Legitimate interests pursued by coachvita balanced with user rights.

GDPR Compliance

coachvita aligns its data handling with the General Data Protection Regulation to safeguard user rights.

• Ensuring transparency in data processing activities.
• Limiting data use to specified, legitimate purposes.
• Implementing security measures against unauthorized access.
• Providing mechanisms for users to exercise their rights.
• Retaining data only as long as necessary for its purpose.
• Regularly reviewing and updating privacy practices.

Cookies Policy

coachvita uses cookies to improve functionality and gather user behavior metrics.

Cookies include session cookies, persistent cookies, and third-party cookies essential for operational purposes.

Categories encompass strictly necessary, performance, functionality, and analytics cookies used on coachvita.biz.

Users can control cookie preferences via browser settings or site options provided by coachvita.

Refer to the detailed cookie policy on coachvita.biz for comprehensive information.

Data Sharing

coachvita shares personal data with select partners under strict confidentiality and contractual terms.

• Payment service providers processing donations securely.
• Technical support teams maintaining the website infrastructure.
• Marketing platforms when users consent to promotional communications.
• Legal authorities as required by applicable laws and regulations.
• Analytics providers generating anonymized statistics.
• No data is sold or activity to third parties for commercial purposes.

International Data Transfers

Personal data may be transferred outside Switzerland under conditions ensuring adequate protection consistent with legal standards.

Such transfers are governed by European Commission adequacy decisions, standard contractual clauses, or other approved mechanisms.

Data Retention

coachvita retains personal data only as long as necessary to fulfill processing objectives or legal requirements.

User account information is stored during active membership and deleted upon account closure or inactivity.

Communications and inquiries are archived to ensure quality responses and legal compliance within defined time frames.

Access and security logs are kept for a limited period to monitor and secure the website.

Data deletion procedures remove personal data securely when retention periods expire or users request erasure.

Security Measures

coachvita employs technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.

• Use of SSL encryption for data transmission security on coachvita.biz.
• Regular software updates and security patches applied promptly.
• Access controls limiting data access to authorized personnel only.

User Rights

Users can exercise the following rights concerning their personal data maintained by coachvita:

• Right to obtain confirmation and access to their personal data.
• Right to request correction of inaccurate or incomplete data.
• Right to erasure ('right to be forgotten') under applicable conditions.
• Right to restrict processing in certain circumstances.
• Right to data portability for information provided by users.
• Right to object to data processing based on legitimate interests.
• Right to withdraw consent at any time without affecting prior processing.
• Right to lodge a complaint with a data protection supervisory authority.

How to Exercise Your Rights

At coachvita, you have the right to access, rectify, or delete your personal data as stipulated by Swiss data protection laws. To exercise these rights, please contact us using the details provided below.

[email protected]

We aim to respond to all data rights requests within 30 days in compliance with applicable Swiss regulations.